Privacy Policy

How we may use information we collect

In general.

We may use information that we collect about you to:

• deliver the products and services that you have requested;
• perform research and analysis about your use of, or interest in, our products, services, or content offered by others where we are not able to identify you personally from that information;
• develop and display content and advertising tailored to your interests in our site and other sites where we are not able to identify you personally from that information;
• manage your account and provide you with customer support;
• verify your eligibility and deliver prizes in connection with contests and sweepstakes you request to participate in;
• enforce our terms and conditions; and
• manage our business.

Subject to your choice to do otherwise at any time (see "Your choices about collection and use of your information" below), we may use information that we collect about you to:

• perform research and analysis about your use of, or interest in, our products, services, or content offered by others where we are able to identify you;
• communicate with you by postal mail about products or services that may be of interest to you;
• communicate with you by email about products and services similar to those you have already purchased from us;
• develop and display content and advertising tailored to your interests in our site and other sites where we are able to identify you; and
• perform functions as otherwise described to you at the time of collection.

Financial information. We may use financial information or payment method to process payment for any purchases made on our website, enroll you in any discount, rebate, and other programmes in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

Job applicants. If your personal information is submitted through our website when applying for a position with our company, the information will be used solely in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions.

Please review "Your choices about collection and use of your information" below.

With whom we may share information we collect

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services.

Personal information. We do not share your personal information with others except as indicated below or when we obtain your consent to do so or otherwise when permitted to do so under applicable law. We may share personal information with:

• Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
• Business partners: When you make purchases, reservations or engage in promotions offered through our website, where necessary we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. When you elect to engage in a particular merchant's offer or programme, you authorize us to provide your email address and other information to that merchant.
• Other IAC businesses. We are part of the IAC group of companies (go to www.iac.com for a listing of these businesses). Subject to your choice at any time (see "Your choices about collection and use of your information" below), we may share information we collect, including personal information, with the IAC companies. Sharing information with our IAC companies enables us to provide you with information about a variety of products and services that might interest you. All IAC companies comply with the IAC Consumer Privacy Policy. Our IAC companies also will comply with applicable privacy and security laws and, at a minimum, in any commercial e-mail or communication by post they send to you, will give you the opportunity to choose not to receive such e-mail or postal messages in the future.
• Other Situations. We also may disclose your information:
  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
  • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. The personal information which you provide to us is an asset of Shoebuy and may be included in the assets transferred in the event of a substantial corporate transaction.

Aggregated and non-personal information. We may share aggregated and non-personal information we collect where we are not able to identify you personally under any of the above circumstances. We may also share it with third parties and our IAC sister companies to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine this non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.

Third-party websites

There are a number of places on our website where you may click on a link to access other websites run by third parties that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the web page you are visiting.

How you can access your information

If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.

Your choices about collection and use of your information

• You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.
• At any time you can choose to no longer receive commercial or promotional emails from us either about products similar to those you have already purchased from us or any other products or services by accessing www.shoebuy.co.uk/remove and entering your email address. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.

• You may tell us not to share your personal information with third parties or the IAC family of companies for direct marketing purposes by post or by email by accessing www.shoebuy.co.uk/remove or by sending a written request to the email address or mailing address below:

  privacy@shoebuy.co.uk
  or
  Privacy Officer
  Shoebuy.com, Europe Limited
  53 Parker Street, 2nd Floor
  London WC2B 5PT
  or
  Call freephone 08-082349621

How we protect your personal information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information and to prevent unauthorized or unlawful access to or processing of your information and to prevent any accidental loss or destruction of or damage to such information. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information and we have in place other appropriate technical and physical security measures as well as procedural safeguards.

We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we cannot guarantee, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Information Commissioner's website at www.ico.gov.uk for information about how to protect yourself against identity theft.

Reviews and other posted information

We may provide areas on our websites where you can post information including reviews of products. Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you will not be able to edit or delete such information.

Children's privacy

Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 14.

Transfer of your information outside the European Economic Area

Please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in the United Kingdom and the European Economic Area. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to the United States to our facilities and those of third parties with whom we share it as permitted and described in this Privacy Policy.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an email address), and/or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. The form of our Privacy Policy in effect from time to time will apply to all information that we have collected.

How to contact us

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by e-mail or postal mail as follows:

Privacy Officer
Shoebuy.com Europe Limited
53 Parker Street, 2nd Floor
London WC2B 5PT
privacy@shoebuy.co.uk
or
Call freephone 08-082349621