Contact Customer Service

The Shoebuy.com website is always open. We look forward to your Shoebuy.com purchase 24 hours a day, 7 days a week. You may email us at any time. You may also call toll-free during our phone hours as shown below.

Customer Service Phone Hours

Monday-Friday, 8AM to Midnight Eastern Time
Saturday, 8AM to 11PM Eastern Time
Sunday, 8AM to 11PM Eastern Time

Call toll-free from anywhere in the U.S.: 1-888-200-8414.

From outside the U.S., call +1 617 451 2880.

Send a general email to: service@shoebuy.com

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